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Copyright © 2008 Medical Services Training. All Rights Reserved.
Inglehurst, Park
Drive, Harrogate, North Yorkshire, HG2 9AY -
Terms and Conditions
Course bookings
Course bookings should be made/confirmed in writing or by email. In order to ensure certificates will be available on the day of the course, clients should provide MST with a delegate list one week before the course. If this is not possible, certificates will be mailed to the course organiser after the event.
Training Room
Clients are responsible for providing a suitable room for training, including tables. The tables should be arranged in a ‘U’ shape. If necessary, MST can find a training room at an additional cost.
Equipment
The following equipment will be required: flipchart and pens, data projector (or
overhead projector), screen. A TV with video will be required for certain courses.
Delegates should bring a pen, note-
Course Times
Unless otherwise agreed, all courses commence at 9:30am and finish no later than 4:00pm.
Refreshments
Coffee and lunch should be provided by the client. Coffee should be available from 9:00am and 11:00am. Lunch is taken at 1:00pm and a working tea break at 3:00pm.
Number of Delegates
The maximum number of delegates on a course is 15. In exceptional circumstances additional delegates can attend at an extra cost of £65 per person per day + VAT. The minimum number of delegates is 6. Where less than 6 delegates are booked on, or turn up for a course, MST may cancel the course and charge the appropriate cancellation fee (see below).
Costs
The course fee will be confirmed when booking a course. Travelling and other expenses will be charged as incurred. Current mileage rates are 40p/mile plus VAT. Cheques should be made payable to Medical Services Training. The invoice will be sent after the course and is due for immediate settlement.
Cancellation Charges
If a client wants to cancel a course or change a course date they should contact MST as soon as possible. Course dates may be changed to within one month of the original date without incurring a cancellation charge. Any subsequent cancellation, or date change, will incur cancellation charges based on the original date. Courses that are moved more than one month will be deemed to have been cancelled and a new booking made. In such instances the cancellation policy below shall apply.
Where cancellation fees apply they will be charged as follows, depending on the notice given:
- 4-
6 week’s notice - 50% - 2-
4 week’s notice - 75% - Less than 2 week’s notice -
100%
